Frequently Asked Questions

Refunds for Aoraki Clothing online returns will be paid to the card that made the original payment. This will usually take place within 3-5 working days of receiving the items back. Please note that gifts will be refunded to the original purchasers card. Allow up to 10 days for the refund to be processed.

A great question!! Aoraki uses older style manually operated mechanical knitting machines to hand craft all of its product range. This ensures consistency in quality of production and it also allows us to use finer grades of yarn for quality knitwear.

Because of the fine yarns we use our products feel light weight when you unpack them, but do not despair. The weight of the yarn does not tell the whole of the story. The fineness of the knit more than makes up for the thickness of the knit and yields a far superior garment.

During the production of an Aoraki knitted product the end of the yarn is attached by latching it into the finished product. Sometimes that end of yarn is left poking out but it is usually on the inside. If you find one on the outside, try tucking it back inside using a needle if needed.

Given the wide range of outdoor pursuits people engage in worldwide the care taken in selecting the best yarn for the particular use is critical. Yarn selection is arguably the is the most important from Trekking, skiing to urban walks and commuting.

The yarns Aoraki uses for their range of products includes:

The range of quality natural yarns is sourced both in New Zealand and Europe.

The range for our Beanies and Scarfs includes:

Merino Wool - Merino wool is commonly seen on farms throughout New Zealand. It is rivelled only by Mush Ox and Cashmere for warmth. Merino is well known for its astonishing properties:

• Comfort
• Softness
• Resilience
• Breathability
• Ability to regulate body temperature (even when wet)
• Moisture wicking ability

Lambs Wool - While holding many of the properties that Merino, Lambswool is prized for its luxurious softness and warmth. While perhaps not having the same broad range of properties as Marino, Lambswool does have a wonderful light and sensuous feel to it.

Cotton -

Yarn Weight - Even with the same type of yarn, a thicker or "chunky" yarn will generally be warmer than a thinner or "lace" weight yarn. The way a yarn is knit or woven also plays a role in its warmth, with tighter fabrics being warmer than looser ones.

Each yarn is carefully chosen for it suitability for the style and end use of the garment.

Aoraki Toque and Beanie are knitted in two main styles. The Cuffed beanie and the Classic, with no turn-up.

The history behind the fold lays in the premise that a working man needs flexibility in headwear to suit the weather of the day. While this is true, some Aoraki wearers prefer the less bulky look of the Classic. So its really a question of personal preferences.