Shipping to Ukraine and Russia

At Aoraki, we understand that the world can sometimes be unpredictable, and current events can impact our daily lives in significant ways. In light of the ongoing conflict between Ukraine and Russia, we want to take a moment to address our delivery policies regarding these countries.

We have made the difficult decision to suspend all deliveries to Ukraine and Russia for the foreseeable future. This decision was not made lightly, but we believe it is necessary to ensure the safety and well-being of our customers and our team. We want to express our heartfelt support for those affected by the conflict and hope for a peaceful resolution soon.

If you have placed an order that requires delivery to Ukraine or Russia, please be assured that those purchases will not be dispatched. We understand that this may cause disappointment, and we sincerely apologize for any inconvenience this may cause. Your understanding during these challenging times means a lot to us.

For any questions or concerns regarding your order, please feel free to reach out to our customer service team. We are here to help and provide any assistance you may need. Thank you for your continued support and understanding as we navigate these unprecedented circumstances together.